BetLegend Privacy Policy

At BetLegend, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we at BetLegend Online Casino collect, use, store and safeguard your information when you visit betlegend.co.uk, register an account, place bets or contact our support team. By using our services, you agree to the practices described below.

Who We Are

BetLegend Online Casino is operated by Anakatech Interactive Limited, a company registered in Malta, under a licence issued by the UK Gambling Commission. Our gambling software and facilities are supplied by Anakatech Limited, registered in the British Virgin Islands, which holds its own separate UKGC licence as a software supplier. Throughout this document, "we", "our" and "us" refer to Anakatech Interactive Limited acting as the data controller for BetLegend.

Information We Collect

Here at BetLegend, we collect several categories of information to operate our platform safely and in compliance with UK gambling regulations. Our BetLegend registration process requires accurate personal details, and we rely on this data to verify your identity, process payments and prevent fraud.

• We collect your name, date of birth, address, email and phone number when you register
• We gather payment details, including card information or e-wallet identifiers used for deposits and withdrawals
• We record your gaming activity, bet history, deposits and withdrawals across our casino and sportsbook products
• We store identity documents, proof of address and selfies submitted during our KYC verification process
• We log technical data such as IP address, device type, browser and session information
• We retain records of your communications with our support team via live chat, email or our contact form

How We Use Your Data

Our BetLegend platform uses your information for several legitimate purposes. We at BetLegend use your data to create and manage your account, process deposits and withdrawals, and confirm your identity before any banking activity, as required before your first withdrawal. We also use your information to detect and prevent fraud, money laundering and underage gambling, and to ensure that players registered with GAMSTOP or self-excluded from any Anakatech Interactive Limited brand cannot open an account with us.

We use your contact details to send you service messages, such as verification requests or updates about your withdrawal status. Where you have agreed to receive them, we may also send you information about our welcome bonus, promotions or sportsbook offers. You can withdraw this consent at any time by contacting our support team.

Legal Basis for Processing

We process your personal data on several legal grounds. We rely on contractual necessity to provide you with our services, legal obligation to comply with UK Gambling Commission licensing requirements and anti-money laundering legislation, and legitimate interest to protect our platform against fraud and abuse. Where applicable, we also rely on your consent, particularly for marketing communications.

Sharing Your Information

We do not sell your personal data. However, our BetLegend operation may share information with trusted third parties where necessary to deliver our services.

• We share data with payment processors, including card networks, Trustly, PayPal, Skrill and Neteller, to process your deposits and withdrawals
• We share information with identity verification providers to complete our KYC checks
• We disclose data to the UK Gambling Commission and other regulators when legally required
• We share information with GAMSTOP to support self-exclusion requirements
• We may share data with our game and live casino providers, such as Evolution, Pragmatic Play and Playtech, to the extent necessary to operate their games on our platform
• We disclose information to law enforcement agencies where required by law

Data Retention

We at BetLegend retain your personal data for as long as your account remains active and for a further period afterwards, as required by UK gambling regulations and anti-money laundering rules. Verification documents, transaction records and communication logs are kept in accordance with statutory retention periods, even after you close your account with us.

Your Rights

Our BetLegend Online Casino platform recognises your rights under UK data protection law. You have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, request deletion of your data where legally permissible, and object to or restrict certain processing activities. You may also request a copy of your data in a portable format.

• You can request access to your personal data at any time
• You can ask us to update or correct inaccurate details
• You can request erasure of your data, subject to our legal retention obligations
• You can object to direct marketing communications
• You can lodge a complaint with the UK Information Commissioner's Office if you believe we have not handled your data properly

To exercise any of these rights, please contact our support team at [email protected]. Our live chat is also available Monday to Friday from 08:00 to 23:00 and Saturday to Sunday from 10:00 to 22:00, though it is not available 24/7.

Data Security

We at BetLegend take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our BetLegend systems use encryption and secure storage protocols for sensitive information, including payment details and identity documents submitted during verification. While we work hard to safeguard your information, no system is completely immune to risk, and we encourage you to use a strong password and keep your login credentials confidential.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and analyse how our site is used. For more details about the specific cookies we use and how you can manage them, please refer to our separate cookie policy.

Location and VPN Restrictions

Because our licence restricts us to operating within the United Kingdom, we require that you register and play from a UK location. The use of VPNs, proxy servers or other masking techniques is strictly prohibited at registration and while using our services. We monitor account activity for signs of location masking, and we reserve the right to close accounts found to be in breach of this rule.

International Data Transfers

Given that BetLegend Online Casino is owned by a Malta-registered company and supplied by a British Virgin Islands entity, some of your data may be processed outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use or protect your personal data, please reach out to our team through our on-site contact form, by email at [email protected], or via live chat during our operating hours. We are here to help address any concerns you may have about your privacy while using BetLegend.